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FAQs

Our Icons Explained

Gut Lovin'

This is our Gut Lovin’ Promise. It’s there to tell you that this product is packed with gut healthy fiber including prebiotics, always gluten free, milk free and use non-GMO ingredients.

Gluten Free

Genius will always be gluten free – take a look at our ‘What is Gluten’ [insert article] article for more helpful information.

High in Fiber

Fiber is known to improve gut health by supporting your bowel health and your microbiota. It does this by promoting movement through your digestive system, increasing stool bulk and by encouraging the beneficial bacteria in your gut. We pack our products with at least 6g of fiber per serve which means they are fabulously high in fiber.

Prebiotic

This icon means that your product is bursting with prebiotic fiber which is a special form of dietary fiber that act as a food source for the good bacteria in your gut. Our prebiotic fiber is chicory root inulin, which is naturally occurring and contributes to normal gut function through more frequent bowel movements. We also bake with psyllium husk, seeds and bamboo fiber.

Milk Free

Many of our yummy products are milk free which means we don’t use milk as an ingredient, or any ingredients derived from milk.

No Added Sugar

This icon speaks for itself. Seeing this means you can be sure that your gluten free food contains natural sugars only.

No Artificial Preservatives

We don’t use any artificial preservatives to make our products last longer.

Supports Immune System

All our bread and rolls with this icon are a source of Iron. Iron contributes to the normal function of the immune system.

Vitamins & Minerals

We want to ensure that our gluten free breads are every bit as nutritious as wholegrain wheat breads and so when you see this icon, you know that our bread and rolls are enriched with a source of Calcium, Niacin, Iron, Riboflavin, Thiamine and Folic Acid.

Vegan

Some of our range is vegan friendly and contain only plant based ingredients (such as vegetables, grains, and fruits).

Non GMO

All Genius product are made with non-GMO ingredients.

Low in Sat Fat

Products low in saturated fat have less than 1g saturated fat per RACC (recommended amount customarily consumer = 50g for Bread) and <15% calories from saturated fat, so where you see this icon it means that your product is healthily low in sat fats.

Source of Omega 3

Omega-3 fatty acids are important fats that play several important roles in your body. We use flaxseed to provide omega 3 fatty acids and protein, fiber, it’s also a rich source of some vitamins and minerals.

Fodmap Friendly

The FODMAP Friendly logo is clear and easily recognizable. It indicates that a product has been tested to have appropriate levels of all the different types of FODMAPs (fructose, fructans, galacto-oligosaccharides, sorbitol, mannitol and lactose).

What is Gluten?

1. What even is gluten?

Gluten is a protein found in cereals such as wheat, rye and barley. When it's mixed with water gluten forms stretchy, sticky strands, a bit like chewing gum, that bind mixtures together and trap bubbles to form the light and airy consistency of bread and cakes. But, some guts just don’t like it! It can act as an irritant for some people and because it doesn’t provide any essential nutrients it doesn’t contribute to a healthy tum. This means that cooking without gluten requires different ingredients and methods.

2. What does gluten-free actually mean?

But only foods that have been tested to less than 20 ppm are allowed to be labelled 'gluten-free', which means even those people who have a high sensitivity to gluten are able to enjoy them with confidence.

It's important to read food labels when starting on a gluten-free diet, as gluten can be found in the most unexpected places such as in soy sauce and cooking sauces.

All Genius foods are gluten free, and we’re also happy to say that all of our products are made without wheat in bakeries that do not handle any wheat containing ingredients.

3. What foods should I avoid?

You can find gluten in a helluva lot of foods in the grocery store, it’s bonkers! Now be prepared, gluten may even be in some of your favorites. The big 3 offenders wheat, barley and rye are often lurking in bread, pasta, pizza, cakes, cookies and breakfast cereals. You’ll often find many processed foods, such as soups, sauces and ready meals contain gluten too. Finding every food that contains it would stump Sherlock Holmes! Check out sausages and burgers. Why? Because breadcrumbs can be used to bulk out the meat – sneaky! So if you have a gluten check the packaging very carefully – your gut will thank you.

4. What foods can I still enjoy?

Lots! Obviously there’s the whole Genius range of mad delicious gluten free breads, rolls and wraps, head on over to the What We Make page for all the gluten free foods Genius bake. You’ll also be able to catch a glimpse of the not so subtle packaging.

There are masses of naturally gluten-free foods, like meat, fish, fruit, and vegetables to name but a few. Rice and potatoes in addition to a wide range of grains and pulses including lentils, buckwheat and quinoa (for the more adventurous bunch) are also naturally gluten free. With so many naturally gluten free foods and alternatives to choose from eating gluten free should not feel like a burden. Check out our Gut Lovin’ Recipes for some inspo on good food that’s also gluten free.

Our Ingredients & Gut Health

The ingredients we bake with are the real magic behind our products great taste and the reason they keep your gut happy.

We take great care in selecting the ingredients in each new gluten-free recipe we create. This is how we ensure that everything, from our Gut Lovin’ bread & rolls to our lovely Spicy Cinnamon loaf are delicious and gluten-free.

  1. Why is gut health important?

Great question, looking after your gut is one of the most important things you can do to improve your overall health & wellbeing. It’s highly personalised but improving your overall Gut Health is linked to improved mood (90% of serotonin produced in the gut!), nutrient absorption, vitamin production, appetite regulation, immunity, longer life expectancy… the list goes on!

  1. What make Genius foods gut friendly?

Our breads and most of our baked goods are bursting with gut healthy fiber including prebiotics, high in fiber and always gluten free.

  1. What is fiber?

Fiber is a type of carbohydrate that cannot be digested by our bodies' enzymes. It is found in edible plant foods such as cereals, fruits, vegetables, dried peas, nuts, lentils and grains. Our delicious products are developed to be High in Fiber because of the fantastic array of plant-based ingredients in our recipes including Psyllium Husk, Seeds (including ground flaxseed) and Bamboo Fiber, to name a few.

There is a lot to say on this so please do take a look at our Fiber articles for more information.

  1. What's a prebiotic then, and how is it different to a probiotic?

Prebiotics are a special form of dietary fiber that act as a fertilizer for the good bacteria in your gut. Probiotics are the beneficial live bacteria found in your gut & in certain foods and supplements such as kefir, kombucha, kimchi, sauerkraut. Put simply, probiotics are the beneficial bacteria, prebiotics feed the good gut bacteria, helping your gut thrive! (Prebiotics are not alive and so are unharmed by baking).

Some Genius bakery items contain chicory root inulin, a naturally occurring prebiotic fiber that contributes to normal gut function through more frequent bowel movements (put simply, it helps you go a bit more often, which is a very good thing!).

  1. Do Genius products contain GMO ingredients?

Nope! All Genius foods are made with ingredients that are free from GMO.

  1. What is Genius' position on palm oil?

Some recipes in our range contain palm oil. However, we are committed to using palm oil from sustainable sources. We also extend this policy to ingredients in our recipes that are derived from palm oil.

  1. What is the vegetable oil used in Genius gluten-free foods?

Our breads are made using rapeseed/canola oil – naturally low in saturated fat!

If you want to chat about our ingredients or anything else really, please do get in touch.

Our Products
  1. What makes Genius different to other gluten-free products I can buy?

    Our glorious range of freshly made breads and other goodies are baked using high fiber natural ingredients that smell, taste and feel every bit as good as traditional products.  They are bursting with gut lovin’ greatness, try for yourself!

  2. What is the best way to store them?

    You should keep all Genius products in a cool, dry place and make sure to use them before the expiry date.

  3. Can everything be frozen?

    Want to keep some for later? Pop them in the freezer as soon as possible, and definitely before the expiry date.

  4. Why are Genius products more expensive than products that contain gluten?

    The simple truth is that it costs a heck of a lot more to make a gluten free loaf than it does to make one form wheat. Wheat is a very common crop that’s readily available around the world. Our loaves often have over 20 ingredients to give the taste, texture and nutrition that we all love – and this can cost 2 to 3 times the amount of a gluten packed loaf.

  5. Are your products suitable for a vegetarian diet?

    Yes, all of our Genius breads, rolls and wraps are suitable for vegetarians

  6. Are your products suitable for a vegan diet?

Some of our breads and rolls contain egg, but our wraps are suitable for vegans.

Allergens

1. Do Genius gluten-free foods contain wheat?

Nope! All of our Genius products are made without wheat.

2. Do Genius gluten-free foods contain yeast?

Some of our products do contain gluten free yeast, but it will always be clear on the ingredient list. The yeast’s job is to convert sugar into carbon dioxide which bubbles through the mixture helping the bread to rise and create a wonderful, fluffy loaf.

3. Do Genius gluten-free foods contain egg?

Yes, some do, so best to check the ingredient list. As with lots of baking, eggs help things set, this helps give Genius bread the texture and crumb that we all love.

4. Does Genius gluten-free bread contain dairy?

No, Genius breads, rolls and wraps are free from dairy.

5. What's the difference between dairy free and egg free?

Dairy is food we get from a cow; milk, cheese, butter, yogurt etc. (not beef, of course). So, eggs aren’t considered dairy or a derivative of dairy.

6. Are Genius gluten-free foods nut free?

All Genius foods are made on sites that do not handle nuts. However, some of our ingredient suppliers are unable to guarantee that their sites are nut free.

Fancy A Chat?

We love hearing from you, why? To make sure we’re doing everything we can to bring you the best gut lovin’ gluten free foods possible. Positive or not so positive, just tell us, we really want to know.

Help us to help you - If you’re getting in touch because you’re not very happy with any Genius food we’re really sorry we’ve let you down, please tell us the best before date and batch details, and include a photo if you can. This extra information is really useful and helps us to make improvements.

If you’ve got a general question, why not take a look at the rest of our FAQ's as you might find what you’re looking for quick and easy.

If you’d like to get in touch please email info@geniusglutenfree.com and we'll get back to you.

We look forward to speaking to you!

Privacy Policy

This privacy policy sets out how Genius Foods uses and protects any information that you give when you use this website or subscribe to our services.

Genius Foods is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Genius Foods may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018

WHAT WE COLLECT

We collect information about you when you subscribe to receive updates or offers from us or correspond with us about our products and services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. We may collect the following information:

  • Name
  • Contact information including address, telephone number and email address

HOW WE USE YOUR INFORMATION

As a valued customer we require this information about you to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Promotions & Offers – We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Enquiries & Complaints – We will only use the personal information we collect on our contact forms to process your enquiry or complaint and to check on the level of service we provide. We do compile and publish statistics showing information like the number of complaints we receive, but not in a form which identifies anyone. We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for one year from closure. It will be retained in a secure environment and access to it will be restricted.
  • Market Research – From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. You can simply decline to participate at the point of contact or, should you wish never to be contacted for the purpose of market research, you can tell us at any time by emailing us at info@geniusglutenfree.com
  • Social Media – We actively use social media platforms as a way of connecting, and getting closer, to our customers to hear and understand what our customers think about us and our products and services. Occasionally, we may contact you directly via those social media platforms if we would like to share your comments or pictures with other customers or publish them in our marketing materials. We will always ask you if you are happy for us to use your data in this way and will keep any data that you provide to us, such as email address, confidential and secure.

We respect your privacy and we will treat all personal information received from any visitor to our website as confidential. It will only be used for Genius Foods business purposes or, on our behalf, by third party agents selected by us and who have agreed to keep it confidential and who will only use it for Genius business purposes.

We will not distribute, sell or lease your personal information to third parties unless we have your permission or are required by law to do so. When you agree to receive our newsletter, we will give you the option to tick a box to give us consent to contact you by email with product information, offerings and promotions which we feel may be of interest to you. If you consent to be contacted, you will be added to our email database.

If you wish to be removed from our email database, you may instruct us to do so at any time by e-mailing us at info@geniusglutenfree.com

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use session cookies to identify which pages are being used. Session cookies enable us to compile statistics that help us to understand how the Website is being used and to improve its structure. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

CONTROLLING YOUR INFORMATION

You may request details of personal information which we hold about you and we may charge a small fee for this service. If you would like a copy of the information held on you please write to

Customer Care Department
Genius Foods Ltd
22 Northumberland Street, South West Lane
EDINBURGH
EH3 6JD

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at info@geniusglutenfree.com

SECURITY

We take every precaution to ensure that all information received from our website visitors is as secure as possible to protect against unauthorised access and use. However, please remember that the internet may not be a secure medium and accordingly the security of information transmitted over the internet cannot be guaranteed by us.

OTHER IMPORTANT INFORMATION

For the purpose of the EU General Data Protection Regulation, the data controller is Genius Foods, 22 Northumberland Street, South West Lane, EH3 6JD, registered under partnership number SC 344777.

Our Website may contain links to and from websites of our partner networks, advertisers, affiliates and others which may be of interest to you. If you follow a link to any of these websites, please note that these websites will have their own privacy policies and cookies and that we do not accept any responsibility or liability for these policies and cookies. Please check these policies before you submit any Personal Data to these websites.

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